because I have lost connection with usg flex 200?

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Tecnoprogramm
Tecnoprogramm Posts: 2 image  Freshman Member
in Security
for a week during the work I have continuous connection losses. The firewall has always been fine (it has been running for 3 months) but it has been creating these problems for a few days.
I did some tests: if I work with the single WAN (wan 1 or Wan 2) disconnecting or one or the other I work regularly. instead I tried to disable the Wan 2 from CLI but the problem still exists.
the firmware is up to date
Thanks

All Replies

  • Fred_77
    Fred_77 Posts: 141 image  Ally Member
    5 Answers First Comment Friend Collector Fifth Anniversary
    Hi @Tecnoprogramm

    Just some questions to understand your configuration..
    Are you referring to lan-to-wan traffic?
    Are you using a wan trunk?
    Do you see something inside logs?

    Fred
  • Tecnoprogramm
    Tecnoprogramm Posts: 2 image  Freshman Member
    hi Fred

    yes there is a trunk.
    this morning everything seems to be working.
    yesterday the only thing I did is update firmware and change some parameters on the WAN2 router.
    I will keep you updated if I receive reports
    thank you
  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,350 image  Zyxel Employee
    100 Answers 500 Comments Friend Collector Fifth Anniversary
    edited May 2022
    Tecnoprogramm 

    May we know if this problem still exists? Is there any error Monitor log message generated? Not sure if this problem is related to ISP or network , maybe you can use a PC continuously to ping 8.8.8.8 with timestamp(you can enter the CLI with system administrator role in the PC "    ping -t 8.8.8.8|cmd /q /v /c "(pause&pause)>nul & for /l %a in () do (set /p "data=" && echo(!date! !time! !data!)&ping -n 2 8.8.8.8>nul" >C:\PingResult.txt") then save the ping result and see if there are any drop clues on the ping result. It may be easy to know when you lost the connection.
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