Any Possible Reasons Why Organisation Owner
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businessuer
Posts: 134 
Ally Member
Ally Member
in Nebula
Cannot upgrade AP?
He is owner and firmware is not latest.
What are the possible causes?
He is owner and firmware is not latest.
What are the possible causes?
0
Accepted Solution
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@businessuer,
Many thanks for your input, will improve this part and make it more smooth in the future.
0
![[Deleted User]](https://us.v-cdn.net/6029482/uploads/defaultavatar/nN4PAQRO7TCNP.jpg)
Zyxel Employee
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0
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So it is a bug?0
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@businessuer
The current design needs to activate firmware status then the front-end (browser) can get the device's relevant information and the browser can know if this device is available to do the firmware upgrade. It's not a bug0 -
Noted. But can ask your developer to program something like.Zyxel_Chris said:@businessuer
The current design needs to activate firmware status then the front-end (browser) can get the device's relevant information and the browser can know if this device is available to do the firmware upgrade. It's not a bug
"Cannot upgrade because AP firmware status unknown" error message?
This will facilitate easier troubleshooting0 -
@businessuer,
Many thanks for your input, will improve this part and make it more smooth in the future. 0
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