Nebula Cloud Service Incident 2022-06-21 15:08-15:38 (UTC+0)

Zyxel_CSO
Zyxel_CSO Posts: 428  Zyxel Employee
5 Answers First Comment Friend Collector Seventh Anniversary
edited September 2023 in Nebula Status and Incidents
Dear Nebula Users,

The system has been temporarily unavailable due to an outage incident.

Issue Started from:
2022-06-21 15:08 (UTC+0)

Resolve:
2022-06-21 15:38 (UTC+0)

Issue Symptom & Risk:
Some users have experienced 

1. Some monitoring information will be abnormal on NCC. 


Note: This outage incident does not affect Nebula devices and their local network services

If you observed any issues that do not match the symptoms & risks mentioned above, please contact @Nebula_CSO

We apologize for any inconvenience this has caused.


Zyxel Nebula Support

Zyxel Nebula Support

Comments

  • Eric_101
    Eric_101 Posts: 3  Freshman Member
    Friend Collector Second Anniversary
    FYI our XGS1930-28HP is passing traffic still during the outage, but we have an NWA110AX that isn't accepting any clients during this NCC outage... @Nebula_CSO