Nebula Cloud Service Incident 2022-06-21 15:08-15:38 (UTC+0)

Zyxel_CSO Posts: 430  Zyxel Employee

June 2022 edited September 2023 in Nebula Status and Incidents

Dear Nebula Users,

The system has been temporarily unavailable due to an outage incident.

Issue Started from:

2022-06-21 15:08 (UTC+0)

Resolve:
2022-06-21 15:38 (UTC+0)

Issue Symptom & Risk:

Some users have experienced 

1. Some monitoring information will be abnormal on NCC. 

Note: This outage incident does not affect Nebula devices and their local network services

If you observed any issues that do not match the symptoms & risks mentioned above, please contact @Nebula_CSO

We apologize for any inconvenience this has caused.

Zyxel Nebula Support

Zyxel Nebula Support

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Comments

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  Eric_101 Posts: 3  Freshman Member

  

  June 2022

  FYI our XGS1930-28HP is passing traffic still during the outage, but we have an NWA110AX that isn't accepting any clients during this NCC outage... @Nebula_CSO

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