Nebula Cloud Service Incident 2022-09-12 00:27 - 01:30 (UTC+0)

Zyxel_CSO Posts: 430  Zyxel Employee

September 2022 edited September 2023 in Nebula Status and Incidents

Dear Nebula Users,

The system has been temporarily unavailable due to an outage incident.

Issue Started from:

2022-09-12 00:27 (UTC+0)

Issue Symptom & Risk:

1. Some NCC web pages are unable to load information.

2. Some monitoring information will be slow on NCC.

Resolved:

2022-09-12 01:30 (UTC+0)

Note: This outage incident does not affect Nebula devices and their local network services

If you observed any issues that do not match the symptoms & risks mentioned above, please contact @Nebula_CSO

We apologize for any inconvenience this has caused.

Zyxel Nebula Support

Zyxel Nebula Support

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Comments

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  Zyxel_CSO Posts: 430  Zyxel Employee

  

  September 2022

  Dear Nebula Users, 
  
  The incident has been resolved.
  Resolved: 2022-09-12 01:30 (UTC+0)

  Zyxel Nebula Support

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  leasba Posts: 2

  

  September 2022

  The browsers do not recognize the dnsft.cloud.zyxel.com certificate, they give it to me as invalid and it prevents my network users from connecting to youtube.
  

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