Setting up a new user does not work
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I would like to set up an additional administrator in NCC.
For this I have created under: Organization-wide => Cloud authentication to create a new user.
Under the entered e-mail address the new user gets a mail with his access data and a link.
Unfortunately, after logging in, this link leads to a page: "Update your account information".
On this page the data can be changed, but there is not a "Continue" button.
How do I continue?
According to my understanding, the user must first be logged in and confirmed to be able to enter him later as admin.
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All Replies
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Hi @AchtFox,
If you want to add a new administrator for your organization, please go to Organization-wide > Administrators to add.
The Cloud authentication is to create an account for login the SSID or the Captive portal.
Zyxel Melen
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Hi Melen, Thanks for the quick reply. But I am not getting anywhere with it.When I set up the new admin it does not ask for a password. Example screenshot 1
After clicking on Create admin the user gets an email at the email address Info@achtfox.de. But also here is no password to find. See screenshot 2.
Beim Versuch sich mit info@achtfox.de einzuloggen wird aber ein Passwort verlangt. Siehe Screenshot 3.
What is to do?
Thank you for your help. Regards Wolfgang Joschko
Ouer plant has app. 30 WLAN Accespoints from Unify, 5 Webcams from Unify and 12 Switches. We are now switching from Unify to Zyxel. All switches now from Zyxel.0 -
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Hi Melen, it has worked. Thank you for your support.1
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