Multi X WSQ50
cbm64
Posts: 7
I have a three node multi. One is connected to the PPPoE, another is on an ethernet backhaul. The third is on the WiFi backhaul. I am having an issue with the third, after several factory resets, restarts and a full reset of the mesh it refuses to offer up internet either via ethernet or WiFi. The setup of the node goes fine, it reports a perfect positioning. Testing, reports a useful connection speed to the primary node. An ethernet test to the node shows as not connected both in the Multi app and on a computer. Is there anything else that can be done or is it likely to be faulty?
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All Replies
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I should note, that it used to work!0
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Hi @cbm64
Could you share what it the firmware on your Multy device and also the app version you're currently using?
Please send us the feedback on the Multy APP.
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Zyxel_Jerry said:Hi @cbm64
Could you share what it the firmware on your Multy device and also the app version you're currently using?
Please send us the feedback on the Multy APP.
Multi: V2.20(ABKJ.8)C0
App: 2.5.4.221224
All multy's are reporting the same firmware. I have sent feedback as requested too.0 -
Can't say I am massively happy about the zip files in the feedback being password protected. I have no way of inspecting the data I have just shared. Can you confirm that no personally identifiable data has been collected?0
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