SmartMesh extremely unstable on two NWA50AX
All Replies
-
@Zyxel_Kay did you had a chance to look?
0 -
Hi @agrsdl
Since we uploaded the datecode while the repeater AP remaining offline, thus it didn’t successful update to your repeater AP. To resolve this, we would like to you to link up your AP with Ethernet cable and schedule a time with us to perform the update. Please let us know a convenient time for you.
Sorry for making any inconvenience, thank you for your help!
Kay
Kay
Engage in the Community, become an MVP, and win exclusive prizes! https://bit.ly/Community_MVP
0 -
@Zyxel_Kay I connected both APs to the ethernet. Feel free to do the update as soon as you can, let me know ;)
0 -
Hi @agrsdl
We have successfully upgraded your repeater AP, you may now unplug the ethernet cable and make it as a repeater again.
We kindly ask for your help in monitoring the device and providing us with feedback if there are any other issues.
Thank you!
Kay
Kay
Engage in the Community, become an MVP, and win exclusive prizes! https://bit.ly/Community_MVP
0 -
Great, I'll update you if problems arise.
0 -
@Zyxel_Kay seems like the problem is not fixed yet :( any other idea?
0 -
Hi @agrsdl
Thank you for your feedback. We have downloaded the internal log of your repeater AP for further investigation and will update you as soon as we have any findings. We appreciate your patience!
Kay
Kay
Engage in the Community, become an MVP, and win exclusive prizes! https://bit.ly/Community_MVP
1 -
Thanks @Zyxel_Kay , looking forward to your reply. In the meanwhile I turned the AP off, thanks.
0 -
Hi @Zyxel_Kay did you had a chance to look at the logs? What's the result?
0 -
I tried turning it on again but with no luck :(
0
Categories
- All Categories
- 415 Beta Program
- 2.3K Nebula
- 141 Nebula Ideas
- 94 Nebula Status and Incidents
- 5.5K Security
- 216 USG FLEX H Series
- 262 Security Ideas
- 1.4K Switch
- 71 Switch Ideas
- 1K Wireless
- 39 Wireless Ideas
- 6.3K Consumer Product
- 243 Service & License
- 382 News and Release
- 81 Security Advisories
- 27 Education Center
- 8 [Campaign] Zyxel Network Detective
- 3K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 83 About Community
- 71 Security Highlight