Feature Request: XGS2210 support to Change IGMP Query Interval

Zyxel_Melen
Zyxel_Melen Posts: 2,577  Zyxel Employee
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
edited July 2 in Switch Ideas
User @bseizproposes that 
  • XGS2210 support to Change IGMP Query Interval

If anyone likes this idea, please feel free to leave a comment or click vote.  
Original post
Zyxel Melen


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  • mw_dw
    mw_dw Posts: 10
    First Comment Friend Collector
    Yes! I know I have talked with you in message and also to Zyxel USA and they were going to relay this back to corporate.  IGMP Query Interval setting is ideal for Dante and other AVoIP.  Please bring this setting to the GS2220 and XGS2220 line-up.  
  • Zyxel_Melen
    Zyxel_Melen Posts: 2,577  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Hi @mw_dw,

    May I know is there any service impact if the switch is unable to change the IGMP Query Interval?
    Zyxel Melen


  • mw_dw
    mw_dw Posts: 10
    First Comment Friend Collector
    https://community.zyxel.com/en/discussion/comment/48546#Comment_48546

     When the query interval is large, the time required before multicast starts working properly becomes longer.  I'm no expert but AVoIP, especially Dante, recommends this be set at 30seconds or lower, I'm guessing to prevent audio and video ‘artifacts’, drop outs, and signal degradation.

  • mw_dw
    mw_dw Posts: 10
    First Comment Friend Collector

    To answer your question directly, we deployed the GS1900 series, and recently the GS2220 for Dante and with no rhyme or reason there would the occasional trivial drop out in the audio. It would be nice to be able to set IGMP QI to recommended setting to rule that out as the culprit.

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,577  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    https://community.zyxel.com/en/discussion/comment/49463#Comment_49463

    Hi @mw_dw,

    Thanks for sharing your experience with us.

    The audio occurs with the occasional trivial dropout with no rhyme or reason might due to many reasons. I will PM you to collect some information about this problem, please check your message box.

    Besides, I will pass on this information to our switch product team.

    Zyxel Melen


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