My Zyxel NWA50AX is blinking green and not connecting to internet

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Amit
Amit Posts: 1
edited November 2023 in Nebula

Hi,

MWA50AX was working for couple of months, it has stopped working 2 weeks back and always blinking green with 1s intervel.

In NCC its showing alert of the AP.

Nebula error.JPG

How to fix this issue?

-Amit

All Replies

  • Zyxel_Kay
    Zyxel_Kay Posts: 1,280  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security
    edited March 2023

    Hi @Amit

     

    If your AP status is amber, it means that the device is transmitting data at 100 Mbps in full duplex mode or is in a Limited Power mode. 

    網頁擷取_13-3-2023_105828_bulletin.nebula.zyxel.com.jpeg

    You can find the reason for the alert by pointing to the Amber status icon. 

    AP_Amber status example.png

    Additionally, if the AP LED is blinking green, it could indicate that the AP's WiFi modules are disabled or have failed, or that the AP is not registered with NCC. Here is the fully description for NWA50AX LED light: 

    NWA50AX_LED Green.PNG

     

    To help us better understand the issue you are facing, please provide the following details: 

    1. What is the Amber status description? 
    2. Is your AP powered by a power adapter or PoE? 
    3. What is the firmware version of your AP? 
    4. When did the AP stop working? Was the AP broadcasting the SSID at the time it stopped working? Alternatively, you can enable Zyxel Support and provide us with your org/site so that we can perform further checks. 

     

    Kay 

    Kay

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