ZyxelNAS 326 not showing in Windows Explorer

Options
2»

All Replies

  • Mijzelf
    Mijzelf Posts: 3,066 image  Guru Member
    250 Answers 2500 Comments Friend Collector Eighth Anniversary
    Options

    Is the NAS only not visible, or is it also not reachable. Does entering \\<nas-ip>\ in the address bar of explorer work?

  • DieBaum
    DieBaum Posts: 8 image  Freshman Member
    First Comment
    Options

    "I haven't knowingly changed anything about my network's or NAS' configuration etc. during that time. I can access the NAS via my web browser by entering its static IP without any problem."


    So no, no new software.
    And yes, I can access the NAS when entering its IP in FIrefox.
    When I enter the IP in Windows Explorer, Firefox opens up with the NAS' page as well.

  • DieBaum
    DieBaum Posts: 8 image  Freshman Member
    First Comment
    Options

    And when entering it using "\\<nas-ip>\" the NAS folder does open up in Windows explorer actually.
    But it's still not showing in Windows Explorer's "Network" tab.

  • Mijzelf
    Mijzelf Posts: 3,066 image  Guru Member
    250 Answers 2500 Comments Friend Collector Eighth Anniversary
    Options

    Is somehow the firewall status of your local network in Windows changed from private network to public network?

  • DieBaum
    DieBaum Posts: 8 image  Freshman Member
    First Comment
    Options

    Hey, no, I checked that today in the early afternoon. It's still private.

  • Superduner
    Superduner Posts: 1 image  Freshman Member
    First Comment
    Options

    I have the same issue. Just installed NAS326 on Windows 11. Can't see it anywhere on file explorer except as a Zyxel media device (which does not help), but can access it/set it up (and change settings) through the Zyxel Desktop. VLC (media player) on my tablet on the same network can access it.

    What am I doing wrong?

  • DanG
    DanG Posts: 1 image  Freshman Member
    First Comment
    edited December 2024
    Options

    I was in the same situation on my W10 computers with my old NSA221. BUT It was ok on my MacBook so I was sure it's something to do with Windows (again)! :)

    The solution for W10 & W11: enabled SMB 1.0 in Control Panel & restart your computer

    1. Open Control Panel in your computer.
    2. Click on Programs.
    3. Click on Turn Windows features on or off link.
    4. Expand the SMB 1.0/CIFS File Sharing Support option.
    5. Check the SMB 1.0/CIFS Client option.
    6. Click the OK button.
    7. Restart

    But please note:

    SMB1 is an out of date 30 years old protocol. Certainly fraught with security issues and should be discouraged. 

Categories

Consumer Product Help Center

EnglishTiếng ViệtРусскийไทย中文（台灣）