Topology ghost

GiuseppeR · April 2023

Hello,

I'm using the new Nebula version but I have a problem with a Company i added.

Looking into Topology I see a ghost device that i cannot find in Clients section.

It seems strange to me.

Is there a way to check it and/or remove it?

Thanks in advance

Zyxel_Melen · April 2023

The display issue has been fixed.

Zyxel_Melen · April 2023

Could you share the issue with a screenshot for me to check?

Also, I need your help to enable Zyxel support and provide the organization name and site name.

Please go to Help (On the top right of Nebula web page) > Support Request > Zyxel support Access to enable and save.

GiuseppeR · April 2023

@Zyxel_Melen

opened a case (#230401209) related to this issue, I cannot share a screenshot because it would post also the MAC address.

Please let me know.

Have a nice day

Zyxel_Melen · April 2023

The display issue has been fixed.

Accepted Solution