Topology ghost

Options
GiuseppeR
GiuseppeR Posts: 104  Ally Member
First Anniversary 10 Comments Friend Collector
in Nebula

Hello,

I'm using the new Nebula version but I have a problem with a Company i added.

Looking into Topology I see a ghost device that i cannot find in Clients section.

It seems strange to me.

Is there a way to check it and/or remove it?

Thanks in advance

Accepted Solution

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,639  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Options

    Hi @GiuseppeR,

    Could you share the issue with a screenshot for me to check?

    Also, I need your help to enable Zyxel support and provide the organization name and site name.

    Please go to Help (On the top right of Nebula web page) > Support Request > Zyxel support Access to enable and save.

    Zyxel Melen

  • GiuseppeR
    GiuseppeR Posts: 104  Ally Member
    First Anniversary 10 Comments Friend Collector
    Options

    @Zyxel_Melen

    opened a case (#230401209) related to this issue, I cannot share a screenshot because it would post also the MAC address.

    Please let me know.

    Have a nice day

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,639  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Answer ✓
    Options

    Hi @GiuseppeR,

    The display issue has been fixed.

    Zyxel Melen

Categories

Nebula Tips & Tricks


    Read more

    Nebula Help Center

    EnglishTiếng ViệtРусскийไทย中文（台灣）