Gen.Variant.MSILHeracles.da651960 false positive?
All Replies
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Hi,
If you have the hash for this potential malware, you can search for it here:Thanks!
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Hello, I don't have hash
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Hello, on ATP500
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Dear all users,
This problem should be same as this discussion:
We are currently investigating the problem. Please add the File Pattern "AD2F1837.HPPrinterControl*" on the Allow list in your Anti-Malware settings:
Here is the on-premise firewall setting:
Here is the Nebula firewall setting:
We will provide an update as soon as we have more progress. Thank you for your patience.
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Dear all users,
Thank you for your patience, and we apologize for any inconvenience caused. We are committed to improving the processing workflow for handling false-positive detections in the future. Additionally, we have made some corrections to the latest Anti-Malware signature. Therefore, we kindly request you to update the signature to the latest version (20230517) and verify whether the false-positive detection issue has been resolved. Once again, we appreciate your understanding and cooperation.
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