[NEBULA] Registered devices cannot show up

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GoodDay
GoodDay Posts: 12 image  Freshman Member
First Comment Friend Collector
edited April 2021 in Nebula
Hi There
I got two nebula devices that have been registered in NCC successfully but their status cannot reveal :s
Any advice will be highly appreciated

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  • SYK
    SYK Posts: 32 image  Freshman Member
    Ideas master First Comment
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    Hi,GoodDay.

    Did you click "Add-to" button?? Devices are needed adding to a site^^b
  • SYK
    SYK Posts: 32 image  Freshman Member
    Ideas master First Comment
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    You click check box of your device, "Add to button" is shown up on upper left !
  • GoodDay
    GoodDay Posts: 12 image  Freshman Member
    First Comment Friend Collector
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    @YK_Japan
    oops, I forgot to add registered devices to a site. They can show on NCC now. Thanks for your reply !!
  • Zyxel_CSO
    Zyxel_CSO Posts: 527 image  Zyxel Employee
    5 Answers First Comment Friend Collector Ninth Anniversary
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    Hi YK_Japan.
    Thanks for your quick response and favor.

    @GoodDay
    Nebula devices are required to add to a site prior to display. Afterwards, all of the info in devices will populate on NCC :)

    Zyxel Nebula Support

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