App watch dog recover sshipsecpm dead

24

All Replies

  • dpipro
    dpipro Posts: 69  ZCNE Certified
    First Comment Friend Collector Fifth Anniversary ZCNE Switch Level 1 Certification - 2020
    https://community.zyxel.com/en/discussion/comment/52448#Comment_52448

    @Remon @Tobias can you describe the workaround solution? Thank you

    Best regards
  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,377  Zyxel Employee
    100 Answers 1000 Comments Friend Collector Seventh Anniversary

    Thank you for all your valuable feedback. We are actively working on this issue and developing a new firmware version specifically for this case. As soon as the firmware is ready, we will provide an update in this thread. We appreciate your patience and cooperation.

  • Remon
    Remon Posts: 6  Freshman Member
    First Comment Friend Collector Fifth Anniversary

    This is it:

    You need to create the following rules:

    ?name=image.png

    Then:

    ?name=image.png

    Do not have it enabled at first.

    ?name=image.png

    Move the rule to a positiion after the allow rule.

    ?name=image.png

    Then enable the rule.

    This should resolve the issue for now.

  • Zyxel_Tobias
    Zyxel_Tobias Posts: 200  Zyxel Employee
    5 Answers First Comment Friend Collector Sixth Anniversary

    Please don´t use workaround for now, it may make more trouble in future :)


    We will update this thread quite soon with better solution steps.

  • 6ilvio
    6ilvio Posts: 2
    First Comment

    Hi,

    We experience the same issues on USG FLEX 100 & USG FLEX 200.
    Firmware 5.36(ABUI.1)C0, changed by 5.35(ABUH.0) but the problems are the same : Impossible to acces GUI Admin, VPN Disconnected.

    We wait a solution.

  • nov_zyxel
    nov_zyxel Posts: 1
    First Comment Friend Collector
    edited May 2023
    https://community.zyxel.com/en/discussion/comment/52469#Comment_52469

    Same issues for us, with many USG210, USG310, Flex200, firmware up to date.

    VPN IPSEC go down after a few minutes… many customers impacted

  • supportIconSA
    supportIconSA Posts: 8  Freshman Member
    First Comment Friend Collector Second Anniversary
    https://community.zyxel.com/en/discussion/comment/52473#Comment_52473

    Hi, Same Issues for us. Differents Models impacted. Firmware Up to Date. VPN Disconnect / reconnect after maximum 900s

  • Spyrtsat
    Spyrtsat Posts: 2  Freshman Member
    First Comment First Anniversary

    Same issue here on USG110, on the latest firmware. VPN connections drop after around 15 minutes.

  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,377  Zyxel Employee
    100 Answers 1000 Comments Friend Collector Seventh Anniversary

    The issue has fixed by firmware. You can download firmware by this thread.

  • Akran
    Akran Posts: 1
    First Comment 
    Hello,

I have a USG FLEX 200 on nebula cloud how do I update manually?

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