ZON problem

Robert_air Posts: 10

June 2023 edited July 2024 in Consumer Idea

Why only flex 500 shows good ip and other devices have ip 255.255.255.255 the latest version is installed i test via laptop with wifi card ?

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  Zyxel_Melen Posts: 2,993  Zyxel Employee

  

  June 2023

  Hi @Robert_air,

  Could you share your ZON version and the ZON.log file for us to check?
  The ZON.log file is in C:\users\your user's name folder.

  Zyxel Melen
  
  
  

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  Zyxel_Melen Posts: 2,993  Zyxel Employee

  

  June 2023

  Hi @Robert_air,

  Could you also help to confirm the device's firmware is using the latest firmware?
  If not, please help to upgrade to the latest first.

  Zyxel Melen
  
  
  

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