Why doesn't your product work as well as Unifi

You don't wait 30 minutes for a new SSID to appear on site using Unifi. This cause needless frustration for end customers for Nebula to be slow.

@Zyxel_Judy & @Pook

I manage most Zyxel device "by hand" and not over Nebula, My experience with slow AP configuration update comes with tests using wax620d-6e exclusively. At boot they are slow to resync with the service (as seen with the LED color codes and appearing offline in Nebula). Being slow to link back after a reboot is consistent, I can replicate it by disabling PoE, wait a minute and give PoE back to the AP. This is the part where it takes up to 30 minutes.

Once they are linked back, configuration update can be slow but not as slow as the post-reboot link. Changes can appear within a minute, or up to 15 minutes later.

I did my last config changes about a month ago and didn't touch the configuration since, but for the sake of verification I rebooted one of the AP at 21:47 local time, it took 9 minutes to appear again in Nebula, compared to competitors taking less than a minute to appear back in their management console and be ready to serve customers. I'm not able to modify customer's SSID settings until they have an event that require an event specific SSID. I'll have to setup my NFR and test at lab.

My message was mostly to share I understand @Köttorp 's frustration as I see my own customers having the same expectations. They will question the delay and forget advanced features are not available or incomplete in popular entry level competitors products just because of this delay.

Once booted, linked and config in sync, they are rock solid and I receive 0 complains, we had mobile gaming tournament with these deployed and the latency was very low as expected. (And most importantly better than previous competitor at that place)