NR7101 Module Firmware R13A02.

2

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  • monstrmprz
    monstrmprz Posts: 37  Freshman Member
    First Answer First Comment Friend Collector Second Anniversary

    Try update without sim.

  • SELBERG
    SELBERG Posts: 341  Master Member
    5 Answers First Comment Friend Collector Third Anniversary

    Some have problems being able to take out the sim card because it is high up in the air on a pole. Would it work just as well to change the simslot to the one not in use before the update?

  • HQWR
    HQWR Posts: 8
    First Comment Friend Collector
    https://community.zyxel.com/en/discussion/comment/55015#Comment_55015

    This would be a useful option because it is not nice to climb on the roof to take sim card out from modem just for the module update. I hope we could get improvement to this in next update.

  • SELBERG
    SELBERG Posts: 341  Master Member
    5 Answers First Comment Friend Collector Third Anniversary
    https://community.zyxel.com/en/discussion/comment/55100#Comment_55100

    What do you mean?

    It´s already there!

    SIM.jpg

  • HQWR
    HQWR Posts: 8
    First Comment Friend Collector
    edited July 2023

    Sorry, maybe I wrote wrongly but I meant that it would be good that you do not have to do any tricks e.g. change sim slot or take sim out when updating module. Module update process should be a simple as possible so everything should be done automatic.

    By the way, have some one already tested that empty sim slot change when updated module? Is it working?

  • Tapani
    Tapani Posts: 8
    First Comment First Anniversary

    Hi, I updated the firmware of the radio module a few days ago from this RG502QEAAAR11A07M4G to this RG502QEAACR13A02M4G. Since then, the connection to the internet has been interrupted a few times every day. Is R13A02 faulty?

    Can I update the previous one back to use. I haven't found any instructions on how to update backwards.

  • SELBERG
    SELBERG Posts: 341  Master Member
    5 Answers First Comment Friend Collector Third Anniversary
    edited January 23

    Did you try a proberly factory reset not just a reeboot?

    And no, you can't go back!

  • Tapani
    Tapani Posts: 8
    First Comment First Anniversary

    No i didn't try factory reset. Only reboots, multiple times. The device is mounted on the mast, difficult to reset the device. Can a proper factory reset be done by Web GUI?

  • SELBERG
    SELBERG Posts: 341  Master Member
    5 Answers First Comment Friend Collector Third Anniversary

    Maintenance / Backup/Restore and

    Restore.jpg

  • Tapani
    Tapani Posts: 8
    First Comment First Anniversary

    The root cause was found. The modem was constantly switching between two 5G stations and it lost connection every time it switched. My 5G mobile operator saw this and told me.

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