GS1915-8EP had offline on NCC

Tlml
Tlml Posts: 3
First Comment Friend Collector
edited November 2023 in Nebula

My switch, GS1915-8EP work normally, status online on NCC and had lasted firmware

a few days ago, it suddenly went offline on NCC until today, still not online again

connected devices behind it, seems to be working properly, including APs, status are online on ncc

I can not connect to my switch on local, it seems don’t have a ip, i can't find it with ip scan tool

Please help me, thanks

Best Answers

  • Tlml
    Tlml Posts: 3
    First Comment Friend Collector
    Answer ✓

    ZON utility can scan my switch, it’s IP is 0.0.0.0

    After settings static ip, working now

    I don’t know why have problems with DHCP IP

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,654  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Hi @Tlml,

    The switch's IP is 0.0.0.0 could be due to the DHCP pool size running out. You can set static IP or enlarge the DHCP pool size.

    For the switch offline problem, did you reboot the switch between August 26 - 27?

    Zyxel Melen


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