Unable to get VPN configuration provision script
Freshman Member
Accepted Solution
-
Dear @Dylan96
Previously, you were unable to send the IKEv2 VPN provisioning file using the MSP administrator account, as the example below shows:
We have resolved the issue, and you have successfully verified it. Thank you😊.
0
Zyxel Employee
All Replies
-
Dear @Dylan96
Please enable Zyxel support and tell us your org/site names via private message, we would like to check your current settings. Thanks.
0 -
sent
0 -
Dear @Dylan96
We could send and receive the IKEv2 VPN configuration file to Zyxel email account. Please help to verify if can receive it from your e-mail account. Thanks.
0 -
if i press that button, with my account, nothing happens still…
tried both chrome and firefox, private tabs, nothing works. Seems like i'm not allowed to use that function
0 -
Hi @Dylan96
May we know whether the other administrator's e-mail account can send a VPN provision file or not? Or, only your account cannot send it? Thanks.
0 -
Dear @Dylan96
Previously, you were unable to send the IKEv2 VPN provisioning file using the MSP administrator account, as the example below shows:
We have resolved the issue, and you have successfully verified it. Thank you😊.
0
Categories
- All Categories
- 434 Beta Program
- 2.7K Nebula
- 174 Nebula Ideas
- 117 Nebula Status and Incidents
- 6.1K Security
- 418 USG FLEX H Series
- 297 Security Ideas
- 1.6K Switch
- 78 Switch Ideas
- 1.2K Wireless
- 43 Wireless Ideas
- 6.7K Consumer Product
- 270 Service & License
- 416 News and Release
- 87 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 4.1K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 83 About Community
- 87 Security Highlight
