Allow "better" licenses to be consumed for lower plan

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TAPTech
TAPTech Posts: 174 image  Master Member
First Comment Friend Collector Seventh Anniversary Nebula Gratitude
edited July 2024 in Nebula Ideas

I have an organization with about 20 different Nebula devices, on the "Plus" licensing. I would like to upgrade to Pro. It would be a lot easier to do so if I could simply assign Pro licenses to devices as the Plus licenses expire. Unfortunately, they don't seem to be consumed under "Plus".

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  • Zyxel_Melen
    Zyxel_Melen Posts: 4,531 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @TAPTech,

    Could you help to enable Zyxel support for me to check?

    Please go to Help (On the top of right) > Support Request > Zyxel support Access to enable and save.

    Zyxel Melen


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