NSG50 - Default rule blocking traffic even after creating a rule allowing the traffic

Hello,

I am having trouble with the default rule blocking traffic even after creating a rule allowing the traffic (on the status page, configuration and firmware are up-to-date). In addition, I need to setup port forwarding (virtual server) to an internal service but that also fails. I've rebooted the NSG50 in hopes that the Nebula Cloud GUI was not accurate in regards to the configuration status but it has not resolved the issue. I've tried everything under the sun to have the traffic forwarded and port forwarding to work but to no avail.

I found a relevant post and am hoping a Zyxel employee or community member can shed some light on how to resolve this issue:

Regards,

Cepheus