Strange traffic values about a specific Android client

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GiuseppeR
GiuseppeR Posts: 663 image  Master Member
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula 5 Answers First Comment
edited December 2023 in Nebula

Hello everyone,

as you can see in the screenshot below I can see 25 gigs related to bandwith usage value, while in the Top Application area there are only 10 MB on the top list.

I see that in Site-wide - Clients - AndroidXYZ where AndroidXYZ is the name of the mobile device.

Is this a bug related to an Android device?

Google 24.40 gb.png

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,616 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @GiuseppeR,

    Thanks for the screenshot. Could you enable Zyxel support access privilege for us to check? I also need the org/site name that you give us the privilege.

    Zyxel Melen


  • GiuseppeR
    GiuseppeR Posts: 663 image  Master Member
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula 5 Answers First Comment

    Hello @Zyxel_Melen ,

    I added your nickname in a ticket from support page inside Nebula area, you have the access to management too.

    Have a nice day

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,616 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @GiuseppeR,

    Thanks for the access privilege. I have found the problem client and am investigating it now. We will update you once we have any results.

    Zyxel Melen


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