When are the H Series going to be Full Nebula?

Pook
Pook Posts: 145  Ally Member
First Comment First Answer Friend Collector Nebula Gratitude
in Nebula

I grabbed a 200HP to test and I am really disappointed to see you have to use the remote configurator tool. I won't be willing to push these in to production until they are fully Nebula.

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  • Pook
    Pook Posts: 145  Ally Member
    First Comment First Answer Friend Collector Nebula Gratitude

    I think I will just update my ATP gold pack for another 12 months and send this back. It doesn't fit with any of the Other Nebula devices and sites. There's not even the Nebula VPN setting, this shouldn't even be advertised as a Nebula device.

    It is a local Firewall with basic Nebula monitoring, sorry ZyXel but this needs to be fully Nebula before you can expect anyone to switch to these.

  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,316  Zyxel Employee
    100 Answers 500 Comments Friend Collector Fourth Anniversary
    Answer ✓

    Hi @Pook

    Thank you for sharing your valuable experience with us. We plan to support fully Nebula mode in the USG Flex H series in 2025. Thanks.

  • Pook
    Pook Posts: 145  Ally Member
    First Comment First Answer Friend Collector Nebula Gratitude

    Oh that is a real shame, I would have thought it would have made more sense to have these a cloud only rather than local managed on release.

  • PeterUK
    PeterUK Posts: 3,736  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary
    edited December 2023
    https://community.zyxel.com/en/discussion/comment/60055#Comment_60055

    To some local managed is a must over cloud plus their are still things missing in Flex H series that need to be added

  • RasnoDigl
    RasnoDigl Posts: 12  Freshman Member
    Zyxel Certified Network Engineer Level 1 - Nebula First Comment Seventh Anniversary Nebula Gratitude

    I agree with pook; The Nebula Cloud, in the management of hundreds of devices, allows detailed control for technical efficiency at maximum performance. I can't wait for them to be brought fully under Nebula's control. Merry Christmas and Happy New Year everyone. Andrea

  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,316  Zyxel Employee
    100 Answers 500 Comments Friend Collector Fourth Anniversary

    Dear @Pook @PeterUK @RasnoDigl

    Got it. We appreciate your valuable comments and feedback for us. Thanks again.

  • EliteITGuy
    EliteITGuy Posts: 13  Freshman Member
    First Comment Fourth Anniversary

    Any updates here? The fully nebula capable devices aren't in inventory anymore, and the new hardware isn't fully capable on nebula.

  • Dpj
    Dpj Posts: 92  Ally Member
    First Comment Friend Collector Second Anniversary

    I'm also curious about this… currently we are selling the usg flex 200…. but looking for the h series. because the 200 is just 5 years supported as i understand it right. But when i want to use the h series it is an MUST for us that it's fully nebula supported.

    we will mostly sell the 50h and 100h series. It would be nice if you will sell rack mount kits for these devices. many customers has patchcabinets, but are still small customers, who cannot afford the 200 series which are rack mountable.

  • Dpj
    Dpj Posts: 92  Ally Member
    First Comment Friend Collector Second Anniversary
    https://community.zyxel.com/en/discussion/comment/76161#Comment_76161

    @EliteITGuy i heard 14 April 2025....

  • Pook
    Pook Posts: 145  Ally Member
    First Comment First Answer Friend Collector Nebula Gratitude
    https://community.zyxel.com/en/discussion/comment/76295#Comment_76295

    Do you have a source? That would be great if true.

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