XGS1250-12 ISSUE

mRoOK97234
Posts: 1
Hello, I'm Olivier from Martinique.
My XGS1250-12 worked well for few hours and suddenly it boot up (power led blink) and is not accessible (No IP) all RJ45 LED blank.
I try to power off and on but always the same Problem, power LED is blinking forever (after 1 hour it's always blinking).
Any Idea ?
Best regards
Olivier
0
All Replies
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Hello Olivier @mRoOK97234
It seems your XGS1250-12 switch is operating abnormally. I recommend contacting your local Zyxel support to proceed with an RMA.
- For Europe and the UK:
Zyxel Support Portal [RMA] - Claiming Warranty Service for a Zyxel Product? (Using the RMA-Process) – Zyxel Support Campus EMEA - For US:
https://mysupport.zyxel.com/hc/en-us/requests/new
Let us know if you need further guidance.
Nami
0 - For Europe and the UK:
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