Remove Device from MyZyxel portal

MyUsername Posts: 2

January 2024 in Service & License

Hello,
I want to remove a device whose license period has already expired from our myZyxel.

Why is it, that I cannot do it, without your interference?

Please tell me the way to do so.

Thanks,
XaV

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All Replies

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  Zyxel_Ivan Posts: 302  Zyxel Employee

  

  January 2024

  Dear @MyUsername,

  Greetings.

  If you want to remove the registered device from your account, please PM me the MAC and SN.

  I can help you to unregister the device.

  Thanks.

  Ivan

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  Zyxel_Ivan Posts: 302  Zyxel Employee

  

  January 2024

  Dear @MyUsername,

  Greetings.

  The unregistered is done.

  Please have a check and let us know.

  Thanks.

  Ivan

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• 

  MyUsername Posts: 2

  

  January 2024

  Thank you very much Ivan :-)

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  Zyxel_Ivan Posts: 302  Zyxel Employee

  

  January 2024

  You're welcome!

  Have a nice day:)

  Ivan

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