AP can't contact NCC
My AP NWA50AX which is only a few months old, purchased from Amazon has stopped being able to contact NCC, was working perfectly until I now I just get a blinking orange/green at 1s intervals.
I've tried:
Several new cables (both preterm & self term)
Putting the AP in dmz bypassing pfsense fw
Full reset with the reset button
Remove and reconnect to nebula app.
Any idea how i can get this going again? Otherwise how do I arrange an RMA?
Tia!
Zwp123
Accepted Solution
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Hi @Zwp123
You may refer to the following article for additional troubleshooting steps:
If the AP remains offline after confirming the information in the article, please collect Diagnostics file from the AP’s Web GUI > MAINTENANCE page and send it to us through a private message for further analysis.
Thanks.
Kay
0
All Replies
-
Hi @Zwp123
You may refer to the following article for additional troubleshooting steps:
If the AP remains offline after confirming the information in the article, please collect Diagnostics file from the AP’s Web GUI > MAINTENANCE page and send it to us through a private message for further analysis.
Thanks.
Kay
0
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