No LAN IP display on the Device>Access Points>LAN IP

xcs
xcs Posts: 13  Freshman Member
First Comment Friend Collector First Anniversary
edited January 2024 in Nebula

There's only one AP which has no LAN IP displayed on the Device>Access Points>LAN IP, what could be the problem？(see attachment AP-2)

Snap1.gif

Accepted Solution

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,159  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @xcs ,

    After reviewing the event logs, it appears that AP-2 is experiencing a DNS issue.

    To address this, please navigate to Device > Access Point and select AP 2. Click the 'Edit' button and change the Primary DNS from 192.168.2.2 to 168.95.1.1 as the other APs. This should help determine if the issue is resolved.

    AP-2 Edit LAN IP address.PNG

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,159  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @xcs ,

    After reviewing the event logs, it appears that AP-2 is experiencing a DNS issue.

    To address this, please navigate to Device > Access Point and select AP 2. Click the 'Edit' button and change the Primary DNS from 192.168.2.2 to 168.95.1.1 as the other APs. This should help determine if the issue is resolved.

    AP-2 Edit LAN IP address.PNG

Categories

Nebula Tips & Tricks


    Read more

    Nebula Help Center

    EnglishTiếng ViệtРусскийไทย中文（台灣）