Ztp is already enabled. Please report to administrator for troubleshooting

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  • Zyxel_James
    Zyxel_James Posts: 788  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers

    Hello @Marcointegrated @Proxima
    We're aware of this issue and have figured out the solution, please provide remote SSH via private message, and I will access the device for further action, thanks.

  • Marcointegrated
    Marcointegrated Posts: 21  Freshman Member
    First Comment First Anniversary

    To be able to access via ssh you need to access the VPN on our network with the ZyWALL SecuExtender application. I can provide you with the login server and username with a temporary password, then I can give you the address to log into ssh. I need your e-mail address to be able to insert it into the domain controller, once logged in you can validate the 2fa within 5 minutes and you will be inside our network.

  • Zyxel_James
    Zyxel_James Posts: 788  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers

    @Marcointegrated @Proxima it's done. Please let me know if anything happens, thanks.

  • Zyxel_James
    Zyxel_James Posts: 788  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers

    To solve this issue, please refer to the article below, thanks.

    https://community.zyxel.com/en/discussion/21071/how-to-solve-the-issue-ztp-is-already-enabled-on-vpn-series
  • Jagor
    Jagor Posts: 1
    First Comment
    edited February 2024

    Thank you! But what do I need to do if I have this message:

    PS C:> ftp 192.168.10.1

    ftp: connect :Connection refused

    I have no physical access now to this device and connect now to it via ipsec.

    UPD: подключившись по SSH для включения FTP сервера нужно выполнить 

    configure terminal
    
ip ftp server
  • Ville_Karas
    Ville_Karas Posts: 2
    First Comment

    FTP connection was refused, SSH not connecting, console cable not connecting… what to do?

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