How do I renew Licenses?

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jianyun63
jianyun63 Posts: 4 image  Freshman Member
First Comment First Anniversary
edited March 2024 in Service & License

I navigate thru the UI for renew licenses, not able to renew at all.

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  • Zyxel_Judy
    Zyxel_Judy Posts: 2,317 image  Guru Member
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @jianyun63 ,

    Could you please provide a screenshot showing the issue you're encountering with license renewal, and specify which license you're attempting to renew?

    For further assistance, you can privately send us the device's MAC address and serial number. To do this, go to 'My Account' and select 'Message' to send us the information securely.

    Zyxel_Judy

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