Stolen Equipment

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Pook
Pook Posts: 155
First Comment First Answer Friend Collector Sixth Anniversary
image  Master Member
in Nebula

Hi There

Is it possible to advise ZyXel of stolen equipment so it can be blocked from use in Nebula?

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  • EliteITGuy
    EliteITGuy Posts: 15
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    if you have it registered in nebula then no one could register it under another account. If you delete it out of nebula though then they still could.

  • Pook
    Pook Posts: 155
    First Comment First Answer Friend Collector Sixth Anniversary
    image  Master Member
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    For now I just made a new Org and moved it there so I don't have to pay for licences. Had 2 premises broken in to and all kit stolen.

  • EliteITGuy
    EliteITGuy Posts: 15
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    image  Freshman Member
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    If it was an access point I'd configure the SSID to say this is stolen . Or other settings you can do to make sure the equipment doesn't function properly.

  • Zyxel_Kay
    Zyxel_Kay Posts: 1,279
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security
    image  Zyxel Employee
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    Hi @Pook

    To prevent others from taking over ownership of your Nebula device, you can refer to this FAQ article and enable the necessary function:

    https://community.zyxel.com/en/discussion/19008/how-to-prevent-device-ownership-override-by-other-user

    We hope this information proves helpful to you.

    Kay

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