Stolen Equipment

Pook
Pook Posts: 143  Ally Member
First Comment First Answer Friend Collector Nebula Gratitude
in Nebula

Hi There

Is it possible to advise ZyXel of stolen equipment so it can be blocked from use in Nebula?

All Replies

  • EliteITGuy
    EliteITGuy Posts: 9  Freshman Member
    First Comment Third Anniversary

    if you have it registered in nebula then no one could register it under another account. If you delete it out of nebula though then they still could.

  • Pook
    Pook Posts: 143  Ally Member
    First Comment First Answer Friend Collector Nebula Gratitude

    For now I just made a new Org and moved it there so I don't have to pay for licences. Had 2 premises broken in to and all kit stolen.

  • EliteITGuy
    EliteITGuy Posts: 9  Freshman Member
    First Comment Third Anniversary

    If it was an access point I'd configure the SSID to say this is stolen . Or other settings you can do to make sure the equipment doesn't function properly.

  • Zyxel_Kay
    Zyxel_Kay Posts: 1,009  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security

    Hi @Pook

    To prevent others from taking over ownership of your Nebula device, you can refer to this FAQ article and enable the necessary function:

    https://community.zyxel.com/en/discussion/19008/how-to-prevent-device-ownership-override-by-other-user

    We hope this information proves helpful to you.

    Kay

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