Stolen Equipment

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Pook
Pook Posts: 136  Ally Member
First Anniversary 10 Comments Nebula Gratitude Friend Collector
in Nebula

Hi There

Is it possible to advise ZyXel of stolen equipment so it can be blocked from use in Nebula?

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  • EliteITGuy
    EliteITGuy Posts: 9
    First Anniversary First Comment
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    if you have it registered in nebula then no one could register it under another account. If you delete it out of nebula though then they still could.

  • Pook
    Pook Posts: 136  Ally Member
    First Anniversary 10 Comments Nebula Gratitude Friend Collector
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    For now I just made a new Org and moved it there so I don't have to pay for licences. Had 2 premises broken in to and all kit stolen.

  • EliteITGuy
    EliteITGuy Posts: 9
    First Anniversary First Comment
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    If it was an access point I'd configure the SSID to say this is stolen . Or other settings you can do to make sure the equipment doesn't function properly.

  • Zyxel_Kay
    Zyxel_Kay Posts: 576  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @Pook

    To prevent others from taking over ownership of your Nebula device, you can refer to this FAQ article and enable the necessary function:

    https://community.zyxel.com/en/discussion/19008/how-to-prevent-device-ownership-override-by-other-user

    We hope this information proves helpful to you.

    Kay

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