Nebula incident

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Luca99
Luca99 Posts: 1 image  Freshman Member
in Nebula

Some monitor data can't show up.

this is the message that comes out

"The action can not complete due to unexpected error!"

Accepted Solution

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,586 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Hi @Luca99,

    This looks like your org/site has some problems, but it does not mean Nebula has an incident. Could you enable Zyxel support and let me know your org/site name? I will help to check your issue since this issue.

    Please go to Help (identified by a question mark icon at the upper right corner of Nebula portal) > Support Request > Zyxel support Access to enable and save.

    Zyxel Melen


All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,586 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Hi @Luca99,

    This looks like your org/site has some problems, but it does not mean Nebula has an incident. Could you enable Zyxel support and let me know your org/site name? I will help to check your issue since this issue.

    Please go to Help (identified by a question mark icon at the upper right corner of Nebula portal) > Support Request > Zyxel support Access to enable and save.

    Zyxel Melen


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