cant find my model number on this website
trying to search for my model number on the website but it doesnt show as an option, nor can i register my device on the ZYXEL dashboard
All Replies
-
Hi @riley_wilkinson,
Which model is your device? You may also reference the below list for the models supporting Nebula.
Zyxel Melen0 -
hi, thanks for the help. my model is EX5401-B1. what is nebula CC? all i want to do is update my network driver so i can play games.
0 -
hi, thanks for the help. my model is EX5401-B1. what is nebula CC? all i want to do is update my network driver so i can play games.
0 -
Hi @riley_wilkinson,
EX5401-B1 is similar to EX5401-B0. Here's the web page of the EX5401-B series.
If you want to upgrade your model, please contact your ISP for help. We could not provide you with a firmware file due to the contract.
Additionally, Nebula CC is a cloud management software to centrally manage the Zyxel firewall/switch/access point. However, the EX5401-B series model doesn't support Nebula CC.
Zyxel Melen0
Zyxel Employee
Categories
- All Categories
- 434 Beta Program
- 2.7K Nebula
- 174 Nebula Ideas
- 117 Nebula Status and Incidents
- 6.1K Security
- 418 USG FLEX H Series
- 297 Security Ideas
- 1.6K Switch
- 78 Switch Ideas
- 1.2K Wireless
- 43 Wireless Ideas
- 6.7K Consumer Product
- 270 Service & License
- 416 News and Release
- 87 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 4.1K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 83 About Community
- 87 Security Highlight
