Updated NAS 326 firmware - Now web management interface no longer works.

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mchilson
mchilson Posts: 5
First Comment
edited March 26 in Personal Cloud Storage

I just applied V5.21(AAZF.16)C0 to my NAS 325 and it rebooted correctly, then the SMB and NFS shares came up ok, but the management web interface is not working anymore…

If I go to it by IP address or local name neither works in the browser. This is the URL it tries to redirect to:

http://192.168.1.65/r51277,/desktop,/index.html

Note the commas in the URL. Is that normal? Any ideas?

Thanks in advance!
Mike

All Replies

  • Mijzelf
    Mijzelf Posts: 2,613  Guru Member
    First Anniversary 10 Comments Friend Collector First Answer
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    That comma is normal. Every firmware release has it's own 'r number'. I think it's the revision number of the source version control. In most cases when the webinterface is not reachable after a firmware update, it's due to a cached redirect, which now redirects wrong. So try to clear your cache, or use a private window.

  • mchilson
    mchilson Posts: 5
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    Hi Mijzelf,

    I cleared ALL my browsing history, cookies, etc. When I type in the address (http://192.168.1.65/) no redirect occurs and this is what I get…

    2024-03-26_13-36.jpg

    Thanks in advance for any help.

    Mike

  • mchilson
    mchilson Posts: 5
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    Also, just did a port scan and port 80is no longer open:

    Starting Nmap 7.94SVN ( https://nmap.org ) at 2024-03-26 13:48 CDT
    Nmap scan report for NAS326.local (192.168.1.65)
    Host is up (0.00024s latency).
    Not shown: 65521 closed tcp ports (conn-refused)
    PORT STATE SERVICE
    111/tcp open rpcbind
    139/tcp open netbios-ssn
    445/tcp open microsoft-ds
    548/tcp open afp
    2049/tcp open nfs
    5000/tcp open upnp
    5001/tcp open commplex-link
    9001/tcp open tor-orport
    9002/tcp open dynamid
    35158/tcp open unknown
    36711/tcp open unknown
    36934/tcp open unknown
    39171/tcp open unknown
    41331/tcp open unknown
    MAC Address: BC:99:11:15:F1:92 (Zyxel Communications)

  • BrandoLehner
    BrandoLehner Posts: 1
    First Comment
    edited March 27
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    Ensure that the IP address and local name you're using to access the NAS 325 are correct. Double-check the network settings on your NAS to ensure there are no conflicts or misconfigurations.

  • mchilson
    mchilson Posts: 5
    First Comment
    edited March 27
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    Thanks,

    They are correct and I have no way to check the network setting without the web interface. Again, everything is working except the web interface.

    Also, just went to https://mycloud.zyxel.com/ and it shows my device as paired but when I try and sync anything it times out.

    Any helpful assistance will be appreciated.

    Mike

  • mchilson
    mchilson Posts: 5
    First Comment
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    I did a factory reset and was able to get back in after that. Thanks for everyone's help.

    Mike

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