Skip to content
  • Register

    • Updated NAS 326 firmware - Now web management interface no longer works.

    Posts: 5
    First Comment
    edited March 2024 in Personal Cloud Storage

    I just applied V5.21(AAZF.16)C0 to my NAS 325 and it rebooted correctly, then the SMB and NFS shares came up ok, but the management web interface is not working anymore…

    If I go to it by IP address or local name neither works in the browser. This is the URL it tries to redirect to:

    http://192.168.1.65/r51277,/desktop,/index.html

    Note the commas in the URL. Is that normal? Any ideas?

    Thanks in advance!
    Mike

    Welcome!

    It looks like you're new here. If you want to get involved, click on this button!
    Sign In
    Register

    All Replies

    • Posts: 2,909  Guru Member
      250 Answers 2500 Comments Friend Collector Seventh Anniversary

      That comma is normal. Every firmware release has it's own 'r number'. I think it's the revision number of the source version control. In most cases when the webinterface is not reachable after a firmware update, it's due to a cached redirect, which now redirects wrong. So try to clear your cache, or use a private window.

    • Posts: 5
      First Comment

      Hi Mijzelf,

      I cleared ALL my browsing history, cookies, etc. When I type in the address (http://192.168.1.65/) no redirect occurs and this is what I get…

      2024-03-26_13-36.jpg

      Thanks in advance for any help.

      Mike

    • Posts: 5
      First Comment

      Also, just did a port scan and port 80is no longer open:

      Starting Nmap 7.94SVN ( https://nmap.org ) at 2024-03-26 13:48 CDT
      Nmap scan report for NAS326.local (192.168.1.65)
      Host is up (0.00024s latency).
      Not shown: 65521 closed tcp ports (conn-refused)
      PORT STATE SERVICE
      111/tcp open rpcbind
      139/tcp open netbios-ssn
      445/tcp open microsoft-ds
      548/tcp open afp
      2049/tcp open nfs
      5000/tcp open upnp
      5001/tcp open commplex-link
      9001/tcp open tor-orport
      9002/tcp open dynamid
      35158/tcp open unknown
      36711/tcp open unknown
      36934/tcp open unknown
      39171/tcp open unknown
      41331/tcp open unknown
      MAC Address: BC:99:11:15:F1:92 (Zyxel Communications)

    • Posts: 1
      First Comment
      edited March 2024

      Ensure that the IP address and local name you're using to access the NAS 325 are correct. Double-check the network settings on your NAS to ensure there are no conflicts or misconfigurations.

    • Posts: 5
      First Comment
      edited March 2024

      Thanks,

      They are correct and I have no way to check the network setting without the web interface. Again, everything is working except the web interface.

      Also, just went to https://mycloud.zyxel.com/ and it shows my device as paired but when I try and sync anything it times out.

      Any helpful assistance will be appreciated.

      Mike

    • Posts: 5
      First Comment

      I did a factory reset and was able to get back in after that. Thanks for everyone's help.

      Mike

    Welcome!

    It looks like you're new here. If you want to get involved, click on this button!
    Sign In
    Register

    Welcome!

    It looks like you're new here. If you want to get involved, click on this button!
    Sign In
    Register

    Quick Links

    Categories

    Consumer Product Help Center

    EnglishTiếng ViệtРусскийไทย中文（台灣）