Zyxel nebula fwa510 firmware?

Mkmkmk
Mkmkmk Posts: 5
First Comment Friend Collector
edited April 2024 in Nebula

Hello. Just bought this router. I have searched like crazy, but cant find out where i can find firmwares for it?

The zyxel air-app doesnt work. When i click "check firmware upgrade" it gives error "accessing device with error. Please try again later".

And when i access router via 192.168.1.1 i dont have any option to check for firmware upgrade. Only an upload-button.

Any ideas?

Best regard

Best Answers

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,654  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Hi @Mkmkmk,

    I apologize this error pops up. Please find the firmware in the Zyxel download library. The link below will take you to the download page of FWA510.

    https://www.zyxel.com/global/en/support/download?model=nebula-fwa510

    Additionally, Nebula FWA510 can be managed by Nebula. If you are interested in cloud management, please give it a try. You may find some useful information in this guide.

    https://community.zyxel.com/en/discussion/4669/nebula-read-me-first-beginners-guide-and-helpful-links-keep-updating

    Zyxel Melen


  • Zyxel_Melen
    Zyxel_Melen Posts: 2,654  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Hi @Mkmkmk,

    Please reference the reply below:

    Can you see the current tower cell-id you are connected to right now?

    The Cell ID information could be found in local GUI >> System Monitor >> Cellular WAN Status >> Cell ID.

    Is it possible to scan for a list of towers nearby?

    FWA510 doesn't support this feature.

    Is it possible to obly connect to a specific band? (Band 20 800MHz, band 3 1800MHz etc)

    You can manually configure the 4G LTE access band by navigating to Broadband >> Cellular Band, disable the Band Auto selection option and manually selected the bands according to the ISP SIM's requirement in local area, however, please note that the manual selected band is indeed available in the customer's area, and ensure the band is supported by this ISP.

    Is it possible to connect to a specific tower? (With tower cell id for example)

    Currently, there is no way to connect to specific tower by using Cell-ID, the mobile router device mechanism chooses the strongest LTE/NR signal to priory connected.

    Hope it helps.

    Zyxel Melen


All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,654  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Hi @Mkmkmk,

    I apologize this error pops up. Please find the firmware in the Zyxel download library. The link below will take you to the download page of FWA510.

    https://www.zyxel.com/global/en/support/download?model=nebula-fwa510

    Additionally, Nebula FWA510 can be managed by Nebula. If you are interested in cloud management, please give it a try. You may find some useful information in this guide.

    https://community.zyxel.com/en/discussion/4669/nebula-read-me-first-beginners-guide-and-helpful-links-keep-updating

    Zyxel Melen


  • Mkmkmk
    Mkmkmk Posts: 5
    First Comment Friend Collector
    https://community.zyxel.com/en/discussion/comment/64196#Comment_64196

    Thank you so much. I have a couple other questions if its allright.

    Is it possible to see the tower cell-id im connected to at the moment?

    And is it possible to scan for a list of towers nearby?

    And can you lock the router to only connect to band20(800MHz), band3(1800MHz) etc?

  • Mkmkmk
    Mkmkmk Posts: 5
    First Comment Friend Collector
    https://community.zyxel.com/en/discussion/comment/64196#Comment_64196

    Thank you so much. I thought i made a reply, but it must have dissapeared so ill try again.

    I have a couple other questions if its allright.

    Can you see the current tower cell-id you are connected to right now?

    Is it possible to scan for a list of towers nearby?

    Is it possible to obly connect to a specific band? (Band 20 800MHz, band 3 1800MHz etc)

    Best regard

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,654  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @Mkmkmk,

    I have saved your reply and am checking on it. I will update you once I have further info.

    Zyxel Melen


  • Mkmkmk
    Mkmkmk Posts: 5
    First Comment Friend Collector

    Thank you

  • Mkmkmk
    Mkmkmk Posts: 5
    First Comment Friend Collector
    edited April 2024

    Also: is it possible to connect to a specific tower? (With tower cell id for example)

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,654  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Hi @Mkmkmk,

    Please reference the reply below:

    Can you see the current tower cell-id you are connected to right now?

    The Cell ID information could be found in local GUI >> System Monitor >> Cellular WAN Status >> Cell ID.

    Is it possible to scan for a list of towers nearby?

    FWA510 doesn't support this feature.

    Is it possible to obly connect to a specific band? (Band 20 800MHz, band 3 1800MHz etc)

    You can manually configure the 4G LTE access band by navigating to Broadband >> Cellular Band, disable the Band Auto selection option and manually selected the bands according to the ISP SIM's requirement in local area, however, please note that the manual selected band is indeed available in the customer's area, and ensure the band is supported by this ISP.

    Is it possible to connect to a specific tower? (With tower cell id for example)

    Currently, there is no way to connect to specific tower by using Cell-ID, the mobile router device mechanism chooses the strongest LTE/NR signal to priory connected.

    Hope it helps.

    Zyxel Melen


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