Firmware Update VMG3006-D70A Problem

Alex_DE74
Alex_DE74 Posts: 8
First Comment Friend Collector
edited April 17 in Home Router

Hello.
I have a VMG3006-D70A. The firmware 15.39.9.1.s3b334100 (ID: VMG3006-D70A-DE02V1F, date: Thu, Jul 22, 2021 11:05:30 +0200) is currently installed there. Unfortunately, I can't manage to update the firmware because I keep being told: "Please enter a valid firmware file."
I can find the firmware on the homepage, but then I get the error above.Can anyone help me?
Kind regards and thank you

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All Replies

  • Peter2
    Peter2 Posts: 123  Ally Member
    5 Answers First Comment Friend Collector Community MVP

    Here the latest firmware , unzip and look the documentation :

    https://support.zyxel.eu/hc/en-us/articles/4403361365778-Zyxel-CPE-Devices-Firmware-Advanced-Downloads-Firmwares-and-other-resources

  • Alex_DE74
    Alex_DE74 Posts: 8
    First Comment Friend Collector

    Hey @Peter2

    I loaded the firmware from the Zyxel homepage and also unpacked the ZIP archive (https://support.zyxel.eu/hc/en-us/articles/4403361365778-Zyxel-CPE-Devices-Firmware-Advanced-Downloads-Firmwares- and-other-resources). There are two files included. A PDF and an IMG. Unfortunately that doesn't work either.

  • Peter2
    Peter2 Posts: 123  Ally Member
    5 Answers First Comment Friend Collector Community MVP
    edited April 17

    Sometimes its a Problem of the browser used , you could try another may be an older firefox .

    I notice that 17.x firmware is the telekom version , you have a 15.x ?

    https://www.telekom.de/hilfe/geraete-zubehoer/router/zyxel/vmg3006-d70a?samChecked=true

    you can try to enforce the update at your own risk via ftp :

    https://support.zyxel.eu/hc/en-us/articles/360005562413-Download-Upload-Configuration-File-via-FTP-on-a-USG

    https://support.zyxel.eu/hc/en-us/articles/360003285540-How-to-upgrade-firmware-to-controller-Access-Point-by-FTP

  • tonygibbs16
    tonygibbs16 Posts: 943  Guru Member
    50 Answers 500 Comments Friend Collector Fourth Anniversary

    Hello @Alex_DE74

    Was it the IMG file that you tried to load?

    Kind regards,

    Tony

  • Alex_DE74
    Alex_DE74 Posts: 8
    First Comment Friend Collector

    @Peter2
    I'll test it with the browser tomorrow. A good idea. I currently have the 15.X. (See first post)
    17.X is also available for download on the zyxel website.

    @tonygibbs16
    Yes, I took the IMG file from the ZIP from the zyxel website.

  • Alex_DE74
    Alex_DE74 Posts: 8
    First Comment Friend Collector

    It's not the browser's fault.
    Tested with: Chrome, Firefox, Waterfox, Edge.

  • tonygibbs16
    tonygibbs16 Posts: 943  Guru Member
    50 Answers 500 Comments Friend Collector Fourth Anniversary

    Hi @Alex_DE74

    Mmm…It might be worth you trying the firmware version 17.39.17.1 at https://www.telekom.de/hilfe/geraete-zubehoer/router/zyxel/vmg3006-d70a?samChecked=true especially if they are your ISP.

    Kind regards,

    Tony

  • Alex_DE74
    Alex_DE74 Posts: 8
    First Comment Friend Collector

    Unfortunately the same result.

  • Peter2
    Peter2 Posts: 123  Ally Member
    5 Answers First Comment Friend Collector Community MVP

    I found a hint how to get into the developer mode an can activate things like ssh :

    webng.cgi?sid=auto&controller=WebConfig&action=hiddenDevActivation
    

  • Alex_DE74
    Alex_DE74 Posts: 8
    First Comment Friend Collector
    edited April 21

    Worked. I am on the device via SSH and root rights.
    Could I flash the original firmware onto the device from there? If yes how?

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