How to remove device from portal.myzyxel.com?
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JCE
Posts: 16
Hi,
We have some old USG devices kicking around in our portal that have been upgraded to FLEX devices.
How do we remove these old devices from the portal ?
Many thanks for your time
0
All Replies
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Hi @JCE
Thank you for reaching out. To assist you in removing the old USG devices from your portal, please provide the following information via private message:
- myZyxel account email:
- S/N and MAC address of the devices:
Once we receive this information, we'll promptly help you unregister the devices from your account.
Kay
1 -
Hi Kay, Many thanks. I have sent you a private message.
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