Nebula: Bulk import MAC Address for Cloud Authentication

hexos
hexos Posts: 11  Freshman Member
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - WLAN Zyxel Certified Network Engineer Level 1 - Security First Comment
edited May 22 in Nebula

Dear ZyXEL Team,

I'm trying to import a bunch of MAC Addresses In Nebula > Configure > Cloud Authentication > MAC but I can't download the template since the link is broken:

macimport.png

Could you provide me the template here please ?

Thank you

Accepted Solution

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,577  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Hi @hexos,

    Please reference this file to import MAC Address for Cloud Authentication. In addition, this file can be used in site-wide > Cloud authentication only. This is because org-wide > Cloud authentication import needs to add the authorized site option.

    cloud-auth (6).xlsx

    Also, could you help to enable Zyxel support for me to check what's wrong? Please also share your organization's name with me. You may send me a private message if you don't want to share it publicly.

    https://community.zyxel.com/en/discussion/17197/atp-flex-how-to-turn-on-support-request-on-nebula

    Zyxel Melen


  • hexos
    hexos Posts: 11  Freshman Member
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - WLAN Zyxel Certified Network Engineer Level 1 - Security First Comment

    Hi Melen,

    Thank you for the template it works !

    I sent you organization and site names in a private message and ZyXEL support is now enabled

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,577  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @hexos,

    Thanks for the privilege and I'm happy the template works.

    I just checked the download link on your site and I'm able to download the template with different PCs and browsers.

    image.png

    Could you help to use a different PC, browser, or InPrivate window to download again? Thanks in advance.

    Zyxel Melen


  • hexos
    hexos Posts: 11  Freshman Member
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - WLAN Zyxel Certified Network Engineer Level 1 - Security First Comment

    Hi Melen,

    I tried with 2 differents PC and differents browser (private mode or not) and never been able to download it. It's strange but not very important since you provided me the template

    Thank you for your help !

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