Update firmware

Hello

i see that there are a new firmware 1.20(ABXF.2)C0

https://www.zyxel.com/it/it/support/download?model=usg-flex-100h

But when i login in myzyxel i don't see the model (USG FLEX 100H) and firmware

Where can i download the new firmware?

Thanks

Accepted Solution

All Replies

  • PeterUK
    PeterUK Posts: 3,219  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary

    You have to download on the FLEX 

    starting to think this is a Zyxel move to not let use download a .bin file anymore🤐

  • JPElectron
    JPElectron Posts: 8
    First Comment

    Which is a mistake, because I HATE cloud-connected products, which are all a dumb idea in terms of security, especially in a firewall. If I wanted cloud connected crap I would buy Meraki

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,374  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    Answer ✓

    Hi @Gru_Ma,

    The device becomes unreachable if you upgrade USG FLEX H directly from factory default version to 1.20 or later firmware version directly. That's why the official firmware is unavailable on myZyxel.com.

    Is the firmware version of your USG FLEX H 1.10 or 1.10 based date firmware? If so, I will send the version 1.20 to you in private message. Sorry for the inconvenience.