SecuRepoter doesent work
Hello,
i have the UTM licence for my usg flex 200, also i have in nebula activate the securepoter under configuration, but in securepoter it get no data, i see also that i only see the serial number and the mac-adress, but no WAN andress.
i get the error code "Device is not connectet"
can anyone help?
All Replies
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Hi @MrHeisenberg,
Could you enable Zyxel support for us to check? Please reference the FAQ below to enable.
And where did the error code "Device is not connectet" occur? Was it on Nebula? Or on SecuRepoter?
Zyxel Melen0 -
hello,
the support access is open, i have this message in secureporter
0 -
Hi @MrHeisenberg,
Thanks for the privilege. We are checking on it and I will update you once I get further information.
Zyxel Melen0 -
Hi @MrHeisenberg,
We have fixed this issue. Since I cannot access your organization currently, could you help to verify if the issue has been fixed?
Zyxel Melen0 -
hi, yes now the secureporter is working fine
0
Zyxel Employee
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