Multy M1 - new firmware V1.00(ABZF7)C0

boonshth · July 29

Hi Zyxel support,

I have 3 M1(WSM20) installed and found that my latest firmware version is V1.00(ABZF)C0 that still have technical issues (mentioned in this community). I think they were automatically upgraded by system.

Currently, some M1cannot check the status by Diagnose feature in Multy app..

Any suggestion to downgrade my M1 to the reliable firmware?

Zyxel_Judy · July 29

Hi @boonshth ,

Currently, the latest official firmware version for the Multy M1 (WSM20) is V1.00(ABZF.6)C0. The steps to downgrade the firmware have been sent to your community inbox. Please check and implement them.

boonshth · July 29

Hi Judy,

I cannot access your sharepoint document.

nagyzee · July 29

https://community.zyxel.com/en/discussion/comment/68265#Comment_68265

Hi, can you please share the official method of downgrading? Then we don't need to search for unofficial methods… thanks.

Zyxel_Judy · July 30

Hi users,

In case you'd like to upgrade/downgrade the Multy 1 firmware, please refer to the FAQ:

[Multy M1] How to upgrade/downgrade firmware by logging Web GUI — Zyxel Community

nagyzee · July 30

Thank you for the info!

boonshth · August 5

Hi Judy,

According to your FAQ link, it mentioned that we can download firmware as follows:

How to upgrade after I downloaded this 100ABZF6C0.bin?

Multy M1 - new firmware V1.00(ABZF7)C0

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