Ap goes on and off several times.

saltet
saltet Posts: 30  Freshman Member
First Comment First Anniversary
edited July 30 in Nebula

my mesh network goes on and off.
I don’t understand why this is happening. I have not changed anything.

my account is tomas.salzmann@telia.com and you have access.

please give me som help


I have three nwa 130 and mobile router 5101

Best regards

IMG_1581.png

Accepted Solution

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,560  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @saltet ,

    After reviewing your site settings, we recommend the following adjustments:

    • Fine-tune the deployment of root and repeater location. APs must be deployed in the signal covered area (recommended –70dBm or above) while uplink AP is within line-of-sight of repeater. As of now, one AP's uplink signal is about -80dBm.

    • Change the radio setting. The path: Configure > Access points > Radio settings.

    Adjust the channel width to 20MHz for each radio to reduce co-channel interference.

    image.png

    Disable Avoid 5G DFS channel to prevent channel interference.

    image.png

    Please monitor the repeater AP's status and inform us of any updates.

    Untitled Image

    Share your feedback through our survey, make your voice heard, and win a WiFi 7 AP!

    https://bit.ly/2024_Survey_Community

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,560  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @saltet ,

    After reviewing your site settings, we recommend the following adjustments:

    • Fine-tune the deployment of root and repeater location. APs must be deployed in the signal covered area (recommended –70dBm or above) while uplink AP is within line-of-sight of repeater. As of now, one AP's uplink signal is about -80dBm.

    • Change the radio setting. The path: Configure > Access points > Radio settings.

    Adjust the channel width to 20MHz for each radio to reduce co-channel interference.

    image.png

    Disable Avoid 5G DFS channel to prevent channel interference.

    image.png

    Please monitor the repeater AP's status and inform us of any updates.

    Untitled Image

    Share your feedback through our survey, make your voice heard, and win a WiFi 7 AP!

    https://bit.ly/2024_Survey_Community

  • saltet
    saltet Posts: 30  Freshman Member
    First Comment First Anniversary

    Thanks for the recommendations.
    i have adjusted the bandwith and DFS.
    The deployment will be done soon.
    The three ap are in a house which is 26 m long. The distance between root and vind are about 20 meter but with concrete walls but with open doors between the rooms.
    I can see on the map in Nebula that it looks like the coverage are low or -80 dbm.
    This ap,s seems to be very sensitive to concrete walls.
    I will move the root ap together with the 5101 to the middle room and hopefully will the coverage be better.
    My second network which I have in another place are not so sensitive as my new 130 ap.

    IMG_1698.png


  • saltet
    saltet Posts: 30  Freshman Member
    First Comment First Anniversary

    I have now change the deployment.
    The coverage became much better.
    But the problem ocurrred after the latest update of firmware.
    before the update I did not have any problem.
    any how.
    now it looks good. Even on 6 GHz


    Thanks for your help.

    IMG_1585.png

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