AP Regristration in Nebula Failed
hi i have 2 AP NWA1123 ACV2 from Kleinanzeigen.de infortunaly the AP dont have QR Code for regristration and the Portal say registred for other User
Can Help me ?
AP1 <Content has been removed due to privacy concerns.>
AP2 <Content has been removed due to privacy concerns.>
Thanks
best regards Juri
Accepted Solution
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Hi @juriB
We have received your verification document via private message and have successfully unregistered the device from the previous account. You can now register the device to your Nebula organization. Please verify.
Kay
Engage in the Community, become an MVP, and win exclusive prizes! https://bit.ly/Community_MVP
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All Replies
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Hi @juriB
Thank you for reaching out.
Upon reviewing your device details, it appears that AP1 is already registered to your account. Could you please confirm if you would like to register AP2 to the same account?
For privacy reasons, we have recorded the device MAC and S/N but have removed them from the post.
Looking forward to your confirmation.
Kay
Engage in the Community, become an MVP, and win exclusive prizes! https://bit.ly/Community_MVP
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yes thats are fine Thanks !!!
best regards Juri
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Hi @juriB
If you still need assistance with registering your AP2, please let us know.
Kay
Engage in the Community, become an MVP, and win exclusive prizes! https://bit.ly/Community_MVP
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AP 2 dont works serial <Content has been removed due to privacy concerns.> used by a other user
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Hi @juriB
To verify ownership of this AP, could you please provide the necessary documentation? Specifically, we need a photo of the device showing the MAC address and serial number, as well as the purchase invoice from Kleinanzeigen.de.
For privacy reasons, please send this information via private message.
Once we’ve confirmed your ownership, we’ll assist with unregistering the device from the previous account.
Thank you!
Kay
Engage in the Community, become an MVP, and win exclusive prizes! https://bit.ly/Community_MVP
0 -
Hi @juriB
We have received your verification document via private message and have successfully unregistered the device from the previous account. You can now register the device to your Nebula organization. Please verify.
Kay
Engage in the Community, become an MVP, and win exclusive prizes! https://bit.ly/Community_MVP
0
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