iOS – Cannot loginto Nebula app

StefanZ · September 11

Should reCAPTCHA even be an issue with Private Access Tokens / PAT?

Surely I don't see any captchas to solve in any browser. The Captcha Badge is there in the bottom right corner always.

I did try tho… Connected my MacBook's WiFi to my iPhone, got a T-Mobile IP, tried in Chrome – all fine.
Safari will still not log in, same error.

Zyxel_Judy · September 13

Hi @StefanZ ,

We assume the issue might be caused by Private Relay. Could you follow the steps below to enable a setting and then try logging in again:

Open Safari on your MacBook >> Settings >> Privacy >> enable "Prevent cross-site tracking."

StefanZ · September 13

Bildschirmfoto 2024-09-13 um 17.32.57.png

Turned off what I could ("Prevent cross-tracking" and also "Hide IP from trackers") – still not working.

The errors in the console suggest that CSP headers might be the culprit:

https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers/Content-Security-Policy/require-trusted-types-for#browser_compatibility

No idea why this is different from when you use Safari, but looking at the compatibility chart, it shouldn't work.

For sure it is something in the google auth token request.

Zyxel_Judy · September 20

HI @StefanZ

We attempted to reproduce the issue but were unsuccessful. We have not received reports of this issue from other users.

To gather more information, we would like to remotely access your MacBook while you log in, which will help us better understand and resolve the problem.

If remote access is not possible, please try logging in using a different browser, such as Chrome or Edge.

iOS – Cannot loginto Nebula app

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