Access Point not shifting devices between AP

Fuisdale2 · September 2024

Hi Peers,

I am not tech savvy so apologies in advance.

I have several AP and have them set up with 1 SSID. The issue I am having is when a device goes out of range of 1 AP it doesn't connect to a stronger AP.

Can you advise how do I correct this?

Zyxel_Melen · September 2024

Hi @Fuisdale2,

Thanks for the information~ Please reference this FAQ for Nebula control center:

How to Set up Seamless Wireless Roaming on Nebula? — Zyxel Community

Zyxel_Melen · November 2024

Hi @Fuisdale2,

Only if you plan to use SSID tagging. If you don't have a plan, then you don't need to configure it.

Zyxel_Melen · September 2024

Hi @Fuisdale2,

You may reference these FAQs to help you configure the needed settings.

How to Set up Seamless Wireless Roaming? — Zyxel Community

Understanding roaming and 802.11 k/v/r — Zyxel Community

Fuisdale2 · September 2024

I have had a look at the setting up wireless roaming and tried to follow the steps but my nebula cloud doesn't look like the pictures. is there an up to date version of the document?

Zyxel_Melen · September 2024

Hi @Fuisdale2,

Thanks for the information~ Please reference this FAQ for Nebula control center:

How to Set up Seamless Wireless Roaming on Nebula? — Zyxel Community

Fuisdale2 · September 2024

Hello,

I have followed the guide and am I correct in my understanding once I set up the SSID and Password and Add "Tags" to each of the API that I want to set roaming between is all that is required?

Zyxel_Melen · November 2024

Hi @Fuisdale2,

Only if you plan to use SSID tagging. If you don't have a plan, then you don't need to configure it.

Access Point not shifting devices between AP

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