FWA710 - Latest firmware slowing download speed

nsmith
nsmith Posts: 19  Freshman Member
First Comment Friend Collector
edited October 14 in Nebula

Hi all - I recently upgraded my FWA710 to the latest firmware, v1.18(ACGC.4)C0, and noticed the download speed was slower. I downgraded to v1.18(ACGC.2)C0 which seems to fix the issue.

Has anyone else noticed the same thing with the FWA710 on the latest firmware?

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,631  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @nsmith ,

    Could you provide more details on how you tested the speed with firmware versions 1.18P2 and V1.18P4?

    • Which testing tool did you use?
    • Did you use the same SIM card for both tests?
    • Can you confirm if the FWA710 was using the same technology (NR5G-SA, NR5G-NSA, or 4G) during both tests?
    • Were the number of connected devices and applications in use the same during each test?

    Judy

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  • nsmith
    nsmith Posts: 19  Freshman Member
    First Comment Friend Collector

    Hi Judy - I've already opened a case with support, I was just wondering if anyone else had experienced the same issue.

    It's using NR5G-SA with 1x device connected, same SIM card and using nperf & Ookla for the tests.

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