Slow Nebula platform.

Posts: 4  Freshman Member
First Comment
edited November 2024 in Nebula

UPDATE! I cannot answar your post. Tryed 3 times now, dont get any error. I have given you access. I have issues with all my org. Given you access to: a couple.

(Hi, is anyone else experiencing slow Nebula right now?)

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Accepted Solution

  • Posts: 2,993  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Hi @VFJ99,

    Could you enable Zyxel Support access so I can check? Since I didn't have a similar problem on my side. Please reference this FAQ to enable and share your org name with me.

    [Nebula] How to turn on Zyxel Support Access?

    Zyxel Melen


All Replies

  • Posts: 2,993  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Hi @VFJ99,

    Could you enable Zyxel Support access so I can check? Since I didn't have a similar problem on my side. Please reference this FAQ to enable and share your org name with me.

    [Nebula] How to turn on Zyxel Support Access?

    Zyxel Melen


  • Posts: 4  Freshman Member
    First Comment

    Hi, This morning it was all my sites. It could not load the welcome page. Now its fx if you click on a device. Its better now than a few hours ago. Access is granted now

  • Posts: 2,993  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @VFJ99,

    Could you specify which welcome page it is? Thanks.

    Zyxel Melen


  • Posts: 4  Freshman Member
    First Comment

    Hi again,

    It is now running normal again. Thank you.

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