VMG3925-B10C firmware

k1s
k1s Posts: 73  Ally Member
First Answer First Comment Friend Collector Second Anniversary

Where can I find firmware for VMG3925-B10C?

(Nothing comes up in the search here: https://www.zyxel.com/global/en/support/download

and the answer here is bizarrely useless: https://mysupport.zyxel.com/hc/en-us/articles/360007823860--FAQ-Where-can-I-download-firmware-from

The ftp://ftp.zyxel.com just brings a blank page

Accepted Solution

  • Peter2
    Peter2 Posts: 130  Ally Member
    5 Answers First Comment Friend Collector Community MVP
    edited February 19 Answer ✓

    you can look here :

    https://support.zyxel.eu/hc/en-us/articles/4403361365778-CPE-Devices-Advanced-Downloads-Firmwares-and-other-resources

All Replies

  • Peter2
    Peter2 Posts: 130  Ally Member
    5 Answers First Comment Friend Collector Community MVP
    edited February 19 Answer ✓

    you can look here :

    https://support.zyxel.eu/hc/en-us/articles/4403361365778-CPE-Devices-Advanced-Downloads-Firmwares-and-other-resources

  • PeteTech
    PeteTech Posts: 9
    First Comment

    I also can’t find the firmware for the VMG3925-B10C

  • Peter2
    Peter2 Posts: 130  Ally Member
    5 Answers First Comment Friend Collector Community MVP
    edited May 8

    Yes i think they reorganized the site and moved everything to drop box and this special version is not listed anymore.

    But the firmware Version 5.13(AAVF.18)C0 is for all device versions :

    VMG3926-B10A/VMG3925-B10B/
    VMG3925-B10C

  • PeteTech
    PeteTech Posts: 9
    First Comment

    Are OK that’s brilliant so 5.13(AAVF.18)C0 this works for all is that correct, thank you for the information, really good of you.

  • PeteTech
    PeteTech Posts: 9
    First Comment

    Where can i download 5.13(AAVF.18)C0 many thanks

  • PeteTech
    PeteTech Posts: 9
    First Comment

    Just tried FTP

  • tonygibbs16
    tonygibbs16 Posts: 945  Guru Member
    50 Answers 500 Comments Friend Collector Fourth Anniversary
    edited May 9

    Hello @PeteTech

    The file that is listed under VM3925-B10 at https://support.zyxel.eu/hc/en-us/articles/4403361365778-Zyxel-CPE-Devices-Firmware-Advanced-Downloads-Firmwares-and-other-resources as 5.13(AAVF.18)C0 works on 3 models including on VMG3925-B10C according to the release note PDF that is in the ZIP file (see screenshot extract below.)

    I hope that this is helpful.

    Kind regards,

    Tony

  • PeteTech
    PeteTech Posts: 9
    First Comment

    Brilliant many thanks my ad blocker stop me downloading the file so i disable d it and have the file now

  • fearlessincidentally
    fearlessincidentally Posts: 1  Freshman Member
    First Comment

    I believe that this https://support.zyxel.eu/hc/en-us/ is probably a malicious site containing firmware with trojans.

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