Nebula FWA505 and a series of issues - connection and Smart Life App

124»

All Replies

  • Jii
    Jii Posts: 5  Freshman Member
    First Comment Friend Collector

    I don't have time to wait that this gets fixed, already switched to an AP from an other brand.

  • Adam42
    Adam42 Posts: 2  Freshman Member
    First Comment

    Reading comments here and adding my personal experience, I'm starting to feel there is something fundamentally wrong with these routers. I have FWA505 and of course it disconnects. If I'm "lucky", only once a day. But today I have to restart it after every few hours. Usually the router doesn't understand that it has lost the connection to Cellular WAN, no red LED or "Down" info in admin panel. But it never reconnects itself.

    I have had the router for 1,5 months now and the problem has been from the beginning, although I have the latest firmware ACKO.4

    I'm tired of looking for solutions, as we can see, even Zyxel doesn't have them. Sending the router back to Amazon and adding corresponding comment there as well. Cannot recommend to anyone.

  • 2Chris
    2Chris Posts: 2  Freshman Member
    First Comment

    Hi,

    some oberservations from my usage of the FWA 505 Router (latest firmware) after 2,5 Month usage:

    Band selection:

    as already mentioned in this thread, you have to manually do the band selection for the router - in my case the router automatically connected to 5G-n28 and 5G-n78 band (carrier aggregation). N28 has a very low bandwith in my case and caused a loaded download ping of > 1000 ms. So try unselecting some bands and check your LOADED ping times on sites like fast.com (maybe more a general 5G issue, than a router issue)

    Connection lost till restart:

    In my case the router lost only once in the 2,5 Month the connection (with current firmware) and didnt reconnect, so i had to restart the router hard

    Connection issues / (Home-)Network issues

    Today my connection is nearly perfect and everything is running smooth (RSSI (dBm) -69 / RSRP (dBm) -82 / RSRQ (dB) -12 / Unloaded Ping (fast.com): 16 ms / Loaded Ping (fast.com): 50 ms)

    On other days i have the feeling, that the dns lookups are getting laggy or timed out at all from time to time (especially ipv4 lookups, where no ipv6 adress is available).

    The worst in my case is, that for some reasons (maybe network related) the router looses sometimes the mobile connection and reconnects (to this point no issue!), but then my Notebook (connected via WIFI with Intel(R) Wi-Fi 6 AX201 160MHz) gets a new second IPv6 address from the FWA 505 assigned and the connection seems to work not correctly (no connection or gets totally laggy) until i disconnect and reconnect to the routers WIFI (anyone got a solution for this strange issue).

    Would be a good router, but due to the strange "bugs" in networking i'm thinking to change to a different model…

Nebula Tips & Tricks