Problem initial setting Multy X
Freshman Member
I have a problem with setting up the Multy X.
I use Samsung s22 Ultra with the Multy app version 2.6.3.240201.
The setup of the master only works until saving, node is set up and WLAN is created. In the screenshot you can see the last picture, it stays like this for about 2 minutes and then an error message appears. I have tried this several times.
My network at home is as follows:
DSL modem -> Pfsense (PPoE connection) -> Netgear 24 port switch
There is already a working WLAN with a different SID.
How do I get this set up?
All Replies
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Hi @nikolaus11,
I noticed your app version is 2.6.3.240201. Could you uninstall the app and download it from the Google Play Store to try again?
If you still encounter this issue, please help to send us the feedback, on the Multy APP.
You can follow the below steps to send feedback on the Multy APP
Describe your issue
Zyxel Melen0 -
I uninstalled the app and reinstalled it from the Playstore.
Unfortunately, nothing has changed, there are always error at the end.
I can't send in feedback via the app, I only see the start screen
0 -
When starting the app, only this screen appears
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Hi @nikolaus11,
May I know if your Bluetooth was connecting to another device when installing Multy? If yes, please disconnect it since
Multy installation will connect the Bluetooth for the process.
Zyxel Melen0 -
@Zyxel_Melen when will you fix this Problem?
0
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